// Support

How can we help?

We aim to reply to every message within 2 business days.

01

Product support

Trouble with one of our apps — bugs, crashes, billing, or how-to questions. This is the fastest way to reach the team that builds the product.

support@nullem.io
02

Everything else

General inquiries, partnerships, press, or anything that isn't about a specific product.

contact@nullem.io

Reporting a problem

To help us resolve your issue quickly, include as much of the following as you can:

  • The app name and version (shown in the app's settings or about screen)
  • Your device and OS version (e.g. iPhone 15, iOS 19; Pixel 9, Android 16)
  • What you did, what you expected, and what happened instead
  • Screenshots or screen recordings, if relevant

App-specific help

As our applications launch, each one will have its own page under nullem.io/apps with documentation, FAQs, and release notes. Until then, support@nullem.io covers everything.